Collection Information Bureau, Inc.

1.4 star rating Rating - based on 9 reviews & complaints
 
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Collection Information Bureau, Inc. Categories
Asset Recovery & Collection Agencies

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Customer Reviews, Ratings & Complaints
Complaint Posted 3/1/2018
Horrible Customer Service practices
This company is ridicouls. Routes calls to different reps with out letting you finish a sentence and release calls on customers. Do not want to help and should not be allowed to practice business! Carmen Green, the only person who can handle my ac... Read More »
 
 
 
Complaint Posted 1/11/2014
Don't think it's a scam but for seems like a recurring pattern
I got a call regarding a supposedly unpaid hospital bill which was handled by my insurance almost 2 years ago. The woman I spoke with spoke one of the worst slang I've ever heard (I speak French and I got the call in a crowded restaurant so that m... Read More »
 
 
 
Review Posted 10/2/2012
Terrible Customer Service
I did try to resolve a minor debt with them back in the beggining of the problem. The agent that was assigned to my account was Mark Ross who was very unprofessional, he did not explain to me the options I had to resolve the problem. He made me be... Read More »
 
 
 
Complaint Posted 10/20/2011
Review 10/20/2011
I do not know if the fault is the collection agency or the hospitals but there is no excuse for the rude, unprofessional manner of this company. Every three months I get phone calls asking to resolve a payment that insurance took care of. There is... Read More »
 
 
 
Complaint Posted 9/21/2011
Review 9/21/2011
I received a call from this company in regards to an emergency room visit by my son with a balance of $700. They said if I paid the balance it would not reflect my credit and I said that would be great but....I was told that sarcasm would not pay... Read More »
 
 
 
Complaint Posted 5/27/2011
Review 5/27/2011
Got a call from this company yesterday and again today. The woman that called today, Lucy Parks, was threatening.

Did my own research and found the true identity of these scammers.

Their website is: www.cibflorida.com

Legal Name
COLL... Read More »
 
 
 
Review Posted 4/29/2011
Review 4/29/2011
This outfit are a disgrace to the industry and should be investigated. I accept that maybe sometimes collection agencies have a tough job but this outfit are a joke. I was contacted about a bill not due, it was a doctor bill my insurers paid nearl... Read More »
 
 
 
Complaint Posted 4/2/2010
Review 4/2/2010
This had to be the rudest most unprofessional collection agency out there. The phone rep was rude and useless as far as being able to provide back-up on the "claimed" amount do. When they requested I send a check copy to prove payment (almost 4 mo... Read More »
 
 
 
Complaint Posted 2/16/2010
Review 2/16/2010
This is the worst collection company I have ever had the pleasure of dealing with. The customer service rep was rude, unhelpful, and just plain nasty to me and my spouse. Read More »
 
 
 
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Additional Business Information
Hours   Phone   (561) 588-0300 Address   202 N. Federal Hwy.
Lake Worth, FL 33460-3438
Website   Email  
Contact   Robert Summer Other  
 
 
 
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