LD Products

1.9 star rating Rating - based on 18 reviews & complaints
One of the largest online retailers of printer ink and toner supplies in the US.  
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LD Products Categories
Specialty Retail
Photocopying and Duplicating Services
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Customer Reviews, Ratings & Complaints
Complaint Posted 4/6/2022
STAY AWAY FROM LD
LD Sells products that do not work. When you contact them, they claim they will process a refund, but you have to spend to return their defective ink. I did this and they shipped me more instead of processing the refund. Just a horror to do busine... Read More »
 
 
 
Complaint Posted 2/1/2016
Don't Buy Cartridges - Poor Product & Customer Service
Do not buy from this company regardless of the price. I had several defective toner cartridges for my HP CP3525 "blow" magenta toner inside the printer. It is a mess to clean the printer. I had 2 bad black toner cartridges not be able print "gray"... Read More »
 
 
 
Complaint Posted 11/6/2015
Ripoff Artists
Ripoff artists. Do not do business with these people. I ordered tone by my printer name and model number and they sent me the wrong toner. When I called to exchange they blew me off and refused to do anything. Do not do business with these crooks. Read More »
 
 
 
Complaint Posted 4/17/2012
THIS COMPANY HAS INFERIOR PRODICTS
A FEW MONTHS AGO i ORDERED 4 LASER INKJETS THREE OF THE INKJETS WORKED THE 4 ONE WHEN I PULLED OUT THE TAPE BROKE I CALLED AND AFTER A WHILE WAS TOLD THAT IT HAD BEE A TIME SINCE I ORDERED ( SHOULD NOT HAVE ORDERED 4 BUT ONLY 2) THEY WOULD NOT GIV... Read More »
 
 
 
Complaint Posted 11/9/2011
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Review 11/9/2011
DO NOT DO BUSINESS WITH THIS COMPANY as I called on Nov. 8, 2011 AGAIN about not receiving a replacement cartridge, was put on hold to speak to young man's "Supervisor" he "Demetrius" came back on the phone and said that his supervisor was busy on... Read More »
 
 
Business's response - by Patrick D.on 11/9/2011
Let me start by saying that I’m sorry if this is the customer service you received from us here at LD Products. I would love to speak with you and have this situation cleared up but unfortunately I have no way to find your order with the info here... Read More »
 
Complaint Posted 5/31/2011
Review 5/31/2011
I purchase a set of 4 ink's of Remanufactured Replacement for Epson and it was a bad idea this inks are bad quality i keep getting ink not recognize and when finally it did after disconnecting the printer and taking out the inks then place them ag... Read More »
 
 
 
Review Posted 5/12/2011
Review 5/12/2011
I bought Brother compatible toner cartridges from LD Products - their own brand of cartridges. These cartridges were only about 20% less than buying genuine cartridges made by Brother - they are all expensive. However the quality of these cartridg... Read More »
 
 
 
Complaint Posted 4/19/2011
Review 4/19/2011
I ordered refill cart. for my brother MCF J410w and my HP 7100. the Hp was great. the brother was well another story. I was sent non compatible ink., of which I had requested, the box indicated it was not for my machine. I called and got Shannon B... Read More »
 
 
 
Complaint Posted 4/4/2011
Review 4/4/2011
LD Products is exclusive to our company, however, I am currently searching for a better quality of ink cartridges. Our company has been using LD for approximately 3 years now and just recently we have been experiencing leakage with their toners. I... Read More »
 
 
 
Complaint Posted 3/31/2011
Review 3/31/2011
LD Products is a lousy company. I ordered several batches of ink from them and the ink ran out fast, weak color + the cartridges leak. They 100% guarantee their cartridges on their web site and on EBay and that is not true. Their last cartridges "... Read More »
 
 
 
Complaint Posted 3/4/2011
Review 3/4/2011
LD Products are lousy. They are cheap because they are cheaply made. Out of 5 cartridges I had 4 failures. They replaced one and then refused to replace the other 3 cartridges. All 4 cartridges leaked. Their website shows a 5 star satisfaction rat... Read More »
 
 
 
Review Posted 3/4/2011
Review 3/4/2011
I have been using LD products for a couple years now and I am very impressed with their customer service and their products. I have only had 1 issue with all of the products I have ordered from them (print cartridge had leaked in its sealed plasti... Read More »
 
 
 
Complaint Posted 2/22/2011
Review 2/22/2011
Customer service I purchased 3 Cannon 50 ink cartridges the first was good the second was not comatible the third one only for 50 copies. I need rwplCEMENT FOR THE 2 BAD CARTRIDGES. lEO oSTERHAUS phone 512 836 81404 please call reply Read More »
 
 
 
Complaint Posted 12/18/2010
Review 12/18/2010
I have been buying LD Products refilled cartridges for a few years, with mixed results. Sometimes the cartridges are short-lived (under-filled) and sometimes not. The quality of color cartridges has been especially uneven. About a month ago, I dis... Read More »
 
 
 
Review Posted 12/13/2010
Review 12/13/2010
I have been purchasing ink cartridges for my Canon printers for quite a few years and with the exception of one cartridge that wasn't quite right, I have absolutely no complaints. When my printer says I need to replace the cartridge, the cartridge... Read More »
 
 
 
Review Posted 11/4/2010
Review 11/4/2010
I have been buying printer cartridges from LD Products for several years and have been very satisfied with their product, having had no problems. On Saturday, I put an LD cartridge in my Epson printer and the printer refused to recognize it. Anot... Read More »
 
 
 
Complaint Posted 9/29/2010
Review 9/29/2010
August 2010, I ordered 24 cartridges from LD Products for my business. They caused several days of problems during a week when I didn't have a spare minute! Poor quality ink, lots of leaking, the cartridges went dry very quickly, and many problems... Read More »
 
 
 
Complaint Posted 11/10/2008
Review 11/10/2008
I bought a number of ink cartridges for my Epson Stylus Photo RX500 printer from LD Products. The cartridges were under-filled. The cartridges go dry before the printer programming indicates that they should. With other brands, a cartridge will ha... Read More »
 
 
 
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Additional Business Information
Hours   We are open for phone orders 24/7 and customer service support between 6am and 6pm PST 7 days a week Phone   (888) 321-2552 Address   3700 Cover Street
Long Beach, CA 90808
Website   http://www.ldproducts.com Email   aaron@ldproducts.com
Contact   Aaron Leon Other  
 
 
 
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