Complaint
Posted 8/17/2016
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1 Review
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Trustlinker since 08/17/16
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LONG BEACH, CA
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Crushed
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Worst Customer Service Ever!!! I ordered my grandson's 2nd birthday cards well in advance of his birthday. They were adorable. I then started the email thing trying to reach someone to follow up. Bottom line I never got the invitations and had to... Read More »
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Complaint
Posted 3/30/2015
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1 Review
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Trustlinker since 03/30/15
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LEXINGTON, KY
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Scam Artist!
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I ordered, approved and paid for my invites within a few days. However, it's been 3 weeks and still no invites! I'm very upset that I will not be able to get invites out in time! I have tried several times to contact her by email and phone. Her vo... Read More »
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Review
Posted 7/19/2014
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1 Review
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Trustlinker since 07/19/14
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GREAT FALLS, MT
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Loved our Doc Mc Stuffins Invitations!!
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2nd time ordering with image invites. Last year we ordered Elmo Invitations for our sons 1st birthday..I searched through emails and sent an inquiry this year for doc mc Stuffins for our daughters 3rd Birthday party. I'm so glad I did!! We LOVE OU... Read More »
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Review
Posted 5/5/2014
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1 Review
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Trustlinker since 05/05/14
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LOS ANGELES, CA
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Complaint
Posted 8/13/2013
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1 Review
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Trustlinker since 08/13/13
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Terrible Customer Service
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On December 18th, I had officially approved the proof invitation for my daughter's birthday party occurring on January 12th. I understand it would probably take 2 weeks because of the holiday coming up. However, I was okay with that. On December 2... Read More »
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Complaint
Posted 8/7/2013
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1 Review
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2 Profile Views
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Trustlinker since 08/07/13
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I do not recommend
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This is the fourth time I have ordered invitations from Image Invites. The first three times were wonderful, no issues. This time I received the proof (which looked perfect) on 7/24/2013 and approved immediately. I have yet to receive the invitati... Read More »
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Review
Posted 5/29/2013
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3 Reviews
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Trustlinker since 05/29/13
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Review
Posted 5/18/2013
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1 Review
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8 Profile Views
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Trustlinker since 05/18/13
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BEWARE-Scam Artist
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Please know that this person Marlene is a scam artist and has NO intention sending you your invitations. She either is a complete flake that has NO clue how to run a business or a cold hearted SCAM ARTIST. I ordered invites form her 3 weeks ago, a... Read More »
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Complaint
Posted 4/25/2013
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1 Review
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0 Question
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17 Profile Views
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Trustlinker since 04/25/13
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Worst Service Ever!
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I made my initial order including the photo for my invitations and received my proof within two days. It was all down hill from there. I requested a change of the font and it took over a week to recieve my proof for that. I replied same day lettin... Read More »
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Review
Posted 4/10/2013
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1 Review
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28 Profile Views
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Trustlinker since 04/10/13
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Devastated
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I ordered invitations for my only child's FIRST BIRTHDAY! We have been waiting and waiting and calling and calling. No one ever answers and no invitations. Now I have to buy the cheapy kind you write on from a party store. I am so upset. Now I hav... Read More »
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Review
Posted 2/26/2013
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1 Review
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34 Profile Views
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Trustlinker since 02/26/13
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Strange turn of events
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I have ordered 5 birthday invitations from this company. This is my first time that I have not heard from her since I approved the proof. I also have called her 2 times and now her voicemail box is full! Just makes me mad because this is my son's... Read More »
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Complaint
Posted 12/18/2012
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1 Review
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57 Profile Views
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Trustlinker since 12/18/12
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Horrible service-and I'm SHOCKED
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I have used Image Invites 2 times for party invitations and have been very pleased in the past. So naturally as I'm planning my daughter's 5th bday party I went right back to there website. I placed my initial order on November 26th. I responded t... Read More »
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Complaint
Posted 9/11/2012
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1 Review
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72 Profile Views
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Trustlinker since 09/11/12
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Scam!
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Marlene takes your money, promises quick turnaround, and never sends the order - then blames the USPS. This is her MO. And with 37 BBB complaints filed, I'm surprised she continues to get away with it. DO NOT ORDER FROM THIS WOMAN OR YOU WILL BE R... Read More »
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Complaint
Posted 9/7/2012
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1 Review
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61 Profile Views
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Trustlinker since 09/07/12
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HORRIBLE!!
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I wish I had stayed with a larger company like I usually do. Horrible turn around time, horrible service. I was promised 1-3 day shipping time, it has now been over a week. Invitations are VERY time sensitive, so I have tried emailing and calling... Read More »
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Complaint
Posted 8/30/2012
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1 Review
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78 Profile Views
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Trustlinker since 08/30/12
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Buyers BEWARE
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Marlene, the owner, is rude, unresponsive, and unaccommodating. In response to a very simple, legitimate request, I got a "NO" - in all caps - written reply. The turn around time is atrocious. And now I'm afraid I won't receive the final product b... Read More »
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Complaint
Posted 8/13/2012
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1 Review
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0 Question
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81 Profile Views
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Trustlinker since 08/13/12
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Waste Of Time And Money
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I wish I had read the other reviews before ordering. The Company did not live up to its delivery promises and now the invitations are too late to use. Absolutely terrible customer service. It has been two weeks and I have still not received my inv... Read More »
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Complaint
Posted 8/7/2012
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1 Review
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79 Profile Views
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Trustlinker since 08/07/12
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HORRIBLE COMPANY
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They did not send me my proof or invitations within the timeframes listed on their website. Then when I received the invitations in the mail, they shorted me! I emailed them twice to either get a refund or have them send me the missing product and... Read More »
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Complaint
Posted 7/13/2012
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1 Review
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0 Question
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69 Profile Views
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Trustlinker since 07/13/12
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HORRIBLE SERVICE
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The website says fast turnaround... Yea right. I ordered my prints on a Wed, July 4th, sent the information I needed on Thurs, July 5th (next day). She (Marlene) notified me that I was missing location details on the 6th, along with a proof. I sen... Read More »
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Complaint
Posted 6/20/2012
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1 Review
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100 Profile Views
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Trustlinker since 06/20/12
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TERRIBLE SERVICE - DO NOT ORDER
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I ordered invitations on June 5th and received an email that same day requesting information for the proof. I sent that information in immediately on the same day. By June 8th, I had received no further communication and contacted her. On June 10t... Read More »
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Complaint
Posted 6/13/2012
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1 Review
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121 Profile Views
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Trustlinker since 06/13/12
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HORRIBLE SERVICE
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I would not recommend this lady to anyone. I paid for my invites on June 4th she never sent the proof until I emailed her asking where it was. Once I received the proof I immediately responded with approval. Although it says orders will be shipped... Read More »
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