Gretchen A.'s review of Proactiv Solution

Proactiv Solution

 
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Customer Reviews & Ratings
Complaint Posted 12/6/2011
. 1
. 0
Do not buy it online, unless you want automatic shipments
I wish I had read these reviews first! I thought I was buying a 30 day trial and yup like just about every review on here I ended up being enrolled in a 90 day automatic shipping thing. My nightmare has just begun, and I hope my account was cancelled as the online rep, Lisa, claims it was. So I am now waiting on the 90 day products so that I can return them, at my expense. I was informed I would be responsible for the shipping charges. With all of the complaints and the similarities in nature you would think we as consumers would be better protected.
 
 
Business's response - by GR CETon 12/6/2011
Hello Gretchen, I received the Trustlink review and I would like to ask you to provide additional information. Please visit this page http://www.proactiv.com/lp/cet/ and fill out the form. Your response will be sent to my attention directly. I will get back to you within 24 hours after receiving your complaint. Thanks so much, Tom
 
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Additional Business Information
Hours   Customer Service: 1-888-961-0020 (24/7) www.proactiv.com/lp/cet Phone   (760) 773-9022 Address  
Website   http://www.proactiv.com Email   CustomerRelations@guthy-renker.com
Contact   Customer Service Other  
 
 
 
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