|
|
Ruined Christmas!
|
|
Purchased game table in late November for a Christmas gift. Was not aware that it would be delivered by heavy freight company instead of UPS, FEDEX, etc. Shipping company missed the arranged delivery THREE different times despite having a required time range of ALL day. 10 days later and 6+ hours on the phone with Pool Warehouse and shippers, it was finally revealed that the package was lost. Spoke to management at Pool Warehouse who said they would contact the manufacturer and have them ship another one via a regular shipper ASAP. Could not get any info for three days and then got a shipping notice from the SAME CARRIER with an ETA of AFTER CHRISTMAS!!
|
|
|
|
|
|
|
|