|
took your money for free and you are not covered, do not buy from them
|
On April 14th 2011, I have paid this company $2063 in full payment for there auto extended warranty contract,
And on 11/15 2012 when I called in asking for service issue, the operator told me that my name/my car is not on their computer, then I called the company (always one person brenda dedi pick up the phone), told me that the application did not went thru and they are unable to enroll me and have to give me refund.
after I called three times and three emails, she finally emailed me back and said the cancellation request went thru on 12/5/2012 and it take 4-6 weeks to recevie my check, fine I waited another 6 weeks and nothing come, I send here another email, then she said my check is next in their list, I asked for a confirmed date and she never replied.
I researched on the internet and found out there's another person who had same issue.http://nation-warranty.pissedconsumer.com/ I think this company in involving fraud as many people will not run problem with their car, so they pocket every penny as you never know your are not covered until you run into problem and find out
Now latest reply from them is because of holiday, my check id delay to after Feb 6th.
I am not hoping to get my money back at this point,
DO NOT BUY FROM THIS COMPANY, IF YOU ALREADY BOUGHT, CALL TO CHECK IF YOU ARE COVERED
|
|
|
|
|
|
|