ronda s.'s review of Meaningful Beauty

Meaningful Beauty

 
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Complaint Posted 12/17/2010
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Review 12/17/2010
I loved the product. The service the company provided was unjust. I was shipped additional product after I had requested auto shipments be placed on hold, I returned the product, I was still billed for it, I called the # on the bill, was told that once I paid for the product, they would reship it to me (why would I want that?) and clear my account. Even after it was acknowledged by a supervisor that yes, they had received the product back, and yes, I had requested a hold be placed on auto shipments, because THEY didn't show that THEY received the package back during THEIR timeframe of 60 days I WAS STILL RESPONSIBLE TO PAY FOR THE SHIPMENT. I am not, nor will I accept that is my financial responsibility because either 1.The postal service had a delay in shipment or
2. Meaningful Beauty's delay in crediting me timely! And I will add that the company wanted me to have a return postage receipt...So I was supposed to pay for postage to return a package I had requested not be sent in the first place. After all this, I would have still ordered and used their product had someone been reasonable when I contacted them. Instead, my account has been referred to a credit collection agency.
 
 
 
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Additional Business Information
Hours   Customer Service: 1-800-927-0047 (24/7) www.meaningfulbeauty.com/cet Phone   (760) 773-9022 Address  
Website   http://www.meaningfulbeauty.com Email   CustomerRelations@guthy-renker.com
Contact   Customer Service Other  
 
 
 
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