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Disturbing and Unethical Business Practices
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I have been a customer since February 11, 2020. As of this writing, there have been at least 15 false alarms. Three different technicians have come to replace sensors in different areas of my house, yet we continued to experience false alarms. The police have made three false alarm visits in which I had to pay a total of $170.00 Their office advised that it would reimburse me for these false alarm fees but has failed to do so. I have tried to cancel service but they keep insisting I am under contract with them and threaten to send my account to collections. In the mean-time, they continue to call me everyday to collect for a service that has not worked since the day it was installed. This company is very unethical and shady!
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