David C.'s review of Blizzard Entertainment

Blizzard Entertainment

Preferred Members
5.0 star rating 0 miles
My Garage Door Repairman - Plano, TX
5.0 star rating 0 miles
4.8 star rating 0 miles
Testing Testing
5.0 star rating 0 miles
         
Customer Reviews & Ratings
Review Posted 9/24/2010
. 1
. 0
Review 9/24/2010
Wow, the nerd rage! I'm a daily player and I don't suffer lag like some people complain about. Perhaps you need to upgrade your hardware, or at the very least, do some maintenance on your system? I have had tickets unanswered for a couple of days myself, and I think they could improve in this area. However, keep in mind they get flooded with tickets every day because some people would rather open a ticket to ask a question about something than to look it up on wowhead. I have personally received excellent customer service from Blizzard going back to the days of Diablo. Most recently I recruited some friends to play WoW. They registered with a different email address than the one I sent their invitations to. I did not realize this immediately and when I contacted Blizzard I got an email from their Customer Service Reps. I was told that this issue must be addressed within 30 days. It had been more than 30 days and I replied and presented my case: Blizzard offers the rocket mount to players for referring friends. I referred 2 friends and they referred another friend. I was responsible for 3 more people playing WoW. I got my rocket mount due to the PERSONAL ATTENTION I was given. I don't think you can get much better than that.
 
 
 
Was this review helpful? (4)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   In Game Customer Support 24/7 Phone   (949) 955-1382 Address   16215 Alton Parkway
Irvine, CA 92618
Website   http://www.blizzard.com Email   psams@blizzard.com
Contact   Paul Sams Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.